INControl 4PL: Manage your business on one platform
INControl’s sales tool focuses on managing interactions with customers to improve customer satisfaction, increase customer loyalty, and ultimately drive business growth.
This module gives management the control to manage their sales teams, activities and pipelines. INControl 4PL also gives salespeople the ability to do quotes in the field having real-time warehouse stock levels.
Features
- Pipeline management
- Customer interactions & Activities
- Quotations & signoffs
- Field Orders (with live stock levels)
- Customer surveys
- Outlook integration
- Orders can directly integrate and start the delivery processes
- Live pipeline dashboard
- Detailed sales activity business intelligence
- Document image uploads
- Live chat: A live chat feature on every document
Enhanced lead and pipeline management: INControl helps to automate and streamline lead management processes, such as lead qualification, nurturing, and tracking. This can help your organisation to identify high-quality leads more quickly, convert leads to customers more efficiently, and increase revenue.
Improved customer insights: INControl collects and analyses customer data, such as purchase history, preferences, and behaviour, in real-time. This can help organisations to gain a deeper understanding of their customers and personalise their interactions, leading to better customer experiences and increased loyalty.
Increased efficiency: INControl can automate and streamline operational processes, such as driver tasking, scheduling, and after-sales support. This help to reduce manual effort and improve operational efficiency, leading to cost savings and increased productivity.
Improved collaboration: INControl can enable cross-functional collaboration, by allowing different departments (such as sales, and operations) to access and share customer-related information in real time. This can help to improve communication, alignment, and decision-making, leading to better business outcomes.
